Please read the policies before booking

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*By booking with us, you acknowledge and agree to this policy.

Thank you for your understanding, and we look forward to seeing you!

Book online or call/text 516-642-3250. A valid card is required to hold your spot and is only charged for late cancellations or no-shows.

BOOKING

We understand things come up! Please let us know at least 12 hours in advance if you need to reschedule.
Late Cancel/Reschedule within 12 hours: 25% fee
No-shows: 50% fee
To protect our technicians' time, 3+ incidents may lead to higher fees or booking refusal.

Please arrive 5-10 minutes early. If you are 10+ minutes late, we will work within the remaining time, but full results cannot be guaranteed. Rescheduling at this point is considered a no-show if the appointment start time is passed.

Refills are best every 2–3 weeks. After 4 weeks/ 28 Days, please book a new set.
Refill pricing applies only to Lashpop clients — we don’t provide refills on work done elsewhere. Please note that style changes require a new set to create the look you'll love.

While we don't offer refunds on services, your satisfaction is our top priority. If you have any concerns, please contact us within 3 days of your appointment, and we'll be happy to schedule a complimentary touch-up. This doesn't cover changes to the style or length we decided on together.

Allergic reactions are rare but possible. If it happens, please contact us right away — we’ll remove your lashes for free. We recommend an allergy test at least 24 hours before your appointment. If you’ve had a reaction to lash adhesive before, we do not recommend getting extensions again, as reactions may recur. You’re welcome to call us first if you’d like to discuss your situation.